Q-BB3 400% Lolita's Dream Plush
Q-BB3 400% Lolita's Dream Plush
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7 Day Refund/Exchange Policy
7 Day Refund/Exchange Policy
The blind box is a special item. Please ensure that you record the entire unboxing process upon receiving the product to avoid any issues with missing or damaged items. If you do not record the unboxing video, we will not be responsible for any missing parts or damages!
1. Due to the blind box nature, refunds and exchanges cannot be processed after the order is unboxed unless there is a quality problem.
2. If your order has INCORRECT, DAMAGED, OR MISSING ITEMS issue, please contact us within 7 days from the receipt of our item, any request after 7 days will not be honored. Please make sure to contact us via email (eshinevip@gmail.com) first.
3. We do our best to pack our products carefully, but we cannot guarantee that the boxes will arrive in perfect condition due to international shipping. We want to make it clear that any damage to the outer packaging is the result of the delivery company handling it, which is beyond our control.
We are only responsible for damages to the figures inside the blind box.If you receive broken figures from Jane.Toy, please provide below information in the email and send them to our customer service mail
1. Order number
2. Screenshot of the item you should have received in the live stream (if you have)
3. Picture of the broken item
We will do our best to resolve the issue promptly.
Various IPs: Special body eyes (Baby three, lila, yooki...), regular models, 400%, 600%, etc.
Various IPs: Secret models, Hanging Card, large sizes (plush, PVC)
Key notes:
1、 All products are pre-order items, and it will take at least 3 to 5 days to wait. Some products may take longer. For specific days, please contact customer service via WhatsApp +14322328271 or email (eshinevip@gmail.com)
2、Installment payment is available for the products. The down payment is 30% of the total price of the product (please contact customer service if you need installment payment). The goods will be shipped after the balance is paid in full. Full payment is also acceptable.
3、Pre-order products are special; once pre-ordered, no refunds will be given. Please read the product details carefully!
4、Due to the special nature of the products, the prices change in real time. Please contact customer service before placing an order via email (eshinevip@gmail.com) or WhatsApp +14322328271
We will update product information in real time every day. Thank you for your support!
